Aboved ClaimThe handbag search engine

ABOVED - FAQ:

Products:

Are only current collections offered in the shop?

Are only genuine products sold in the shop?

How can I be sure the bags are not fakes?

I’m looking for a specific model. What is the fastest way to find my favourite bag?

Do you also sell second-hand bags?

What is the difference between ”new” and “good as new”?

What kinds of bags are listed on ABOVED*?

How do you guarantee that I can always buy at the best price?

Orders:

How does ABOVED* ensure that the dealers/shops are reputable?

Do the retailers come from Germany?

If the retailer is located abroad, are there additional customs fees?

Do I get an order confirmation?

Can I insure my order? (e.g. through Trusted Shops?)

Payment:

Which payment methods are offered?

What is the VAT rate?

Does ABOVED* offer an instalments option?

Delivery & returns:

If you have any questions about the delivery and return of a designer handbag you have bought, please check the terms and conditions of the respective partner shop.

Legal:

Who is my contractual partner? Do I buy directly from ABOVED*?

Are the provisions of the GDPR or the California Consumer Privacy Act complied with?

I have a problem with a retailer. Can ABOVED* help me?

Contact:

I am a customer and have a question about ABOVED*. Which channels can I use to contact you?

I am a member of the press and have a question about ABOVED*.

I am a supplier of designer bags and would like to offer my products via ABOVED*.