ABOVED - FAQ:

We will find the latest bags from all over the world for you. But in addition, we also offer highlights from past collections, rarities and pre-owned/pre-loved bags, i.e. bags that you often can’t even find with a simple Google search. That’s what makes ABOVED* special – we save you the time and effort involved in comparing offers from many other search engines and shops, because we show all available bags on one site!

Absolutely. We check each partner before we include their bags in our search results. You won’t find any imitations on ABOVED*. We regularly carry out test orders with our partners to ensure this.

Good question! This is a very important issue for us. We have experts from the industry examining all dealer assortments on the basis of a special test protocol. Our rock-solid opinion is: you can buy from our partners without a moment’s hesitation.

That’s easy: just enter the bag name at the top of the page and click on the search icon (magnifying glass). Ideally, you should include the brand name too. But here’s where it gets a little tricky: We only show bags that are in stock with our partners right now. If the search does not find anything, maybe have a look around for other great bags. You could set the filter to search for bags in your favourite colour, for example.

We love bags. We also stand for environmental protection and for everything that has to do with sustainability. So second-hand bags are a clear part of our offer! If you only want to look at pre-loved bags, you can also use the filter to find only these.

Many of our listed bags are cult objects and therefore timeless. We only mark bags as “new” that are actually completely unused and in their original packaging. “Good as new” or “mint” means that the bags have been used, but are in the best possible condition. Honestly – you can’t go wrong with either option. The information provided by our partner shops is accurate and reliable.

It’s all about designer bags on ABOVED*. We have the following categories:

• Handbags
• Shoulder bags
• Totes
• Crossbody bags
• Clutch bags
• Rucksacks
• Travel bags
• Satchels

Designer bags change in price. We will soon provide you with a price-alert tool that will let you track the price of your desired bag. you can track a bag’s price with our price barometer. Will the bag’s price go up or down? We will send you a price update email once a week if you give us your email address for this service in the bag’s details view.
We do not collect any further data from you and you can cancel this service at any time free of charge.

We only cooperate with the best and most trusted brands & online stores in the world. All our listed partners offer a 100% satisfaction guarantee for their customers, otherwise they will not be listed on ABOVED*.

Yes, of course. We have top partners from Germany. But our partner network spans the globe, so we cooperate with brands and online shops from over 40 countries.

The bags are sold directly from our partners’ sites. Please check the shipping guidelines there, as these vary from country to country and from partner to partner.

Yes, all our partners send out confirmation emails. If you can not find any confirmation, please make sure to check your spam folder.

Insurance should be available in any case, whether via Trusted Shops, PayPal or other providers. Please check with the supplier of your choice before buying the designer bag.

All common payment methods such as Paypal, bank transfer or credit card should be possible. Before buying your "it bag", please have a look at the FAQ's at the partner's shop of your choice.

Since VAT is different in almost every country, please check if you can pay in your home currency at the shop of your choice before buying your handbag. Depending on which country the bag will ship from, different rates of value-added tax will apply.

Some of our partner shops already offer this. We are planning to add payment options to our search filters soon.

Your contractual partner is the shop where you buy the handbag. ABOVED* is the world’s largest search engine for designer bags, but we don’t sell bags ourselves; we are just a little helper who searches and finds the right designer handbag for you.

One hundred per cent. We take the issue of data protection very seriously, as do our partners. If you have any specific questions about how we process your data, please see our privacy policy or feel free to email us at datenschutz@aboved.com.

Should you really have a problem with one of our cooperation partners, we will of course be happy to help you. Just send us an email at support@aboved.com.

Welcome to ABOVED*! We look forward to receiving your enquiry and do our best to answer all enquiries quickly. We are happy to answer any questions not covered by our FAQ at support@aboved.com. We will also have a live chat feature on the site soon. You will find the chat option at the bottom right of the page.

We are happy to answer your questions, provide you with press material and are available for interviews (German, English). Please simply contact us by email at presse@aboved.com and make sure that we can find your address and contact details, for example in your signature. We will usually get back to you within 48 hours.

ABOVED* will help you significantly increase your online sales. We offer sponsoring, advertising opportunities and article listings. For detailed information, please visit our partners page at www.aboved.com/b2b.